Security & Privacy
RETAIL INTERNATIONAL LTD collects personal information in order to serve its customers’ needs, which may include: creating a personal account, placing an order, customer service, access to certain functionalities of the website, registration for the electronic newsletter, exclusive promotions and events, different prize draw competitions, participation in online surveys, discussion groups and forums, as well as in marketing activities.
RETAIL INTERNATIONAL LTD collects the following personal information from the clients who use the website: name, address, email, telephone number, personal interests. It is possible that additional information might be required i.e. bank account details. However, this can only be done with the explicit permission of the client or in case that the information is needed for delivering the requested customer service. The user remains the sole owner of their personal information.
By using the online shop, the user explicitly agrees that their personal information is to be collected and handled by the company and at the same time he/she guarantees about the correctness and authenticity of the provided information. The client also declares that he/she is informed about the type of personal information collected and handled, about the purposes of its usage, and also about their rights of access, correction, adjustment or deletion of the personal information.
HOW IS THE COLLECTED DATA USED
RETAIL INTERNATIONAL LTD uses the personal data of its clients for the purposes related to account registration with Shop.Retail.com.mt, processing requests and inquiries, confirming orders, keeping customers informed of additional products and services. Occasionally, this may include information of other companies regarding appropriate products and services, payment methods, customer services, promotions and marketing activities. This is done to facilitate RETAIL INTERNATIONAL LTD and its sales advisers (Check the General terms) in fulfilling the assumed as per contract duties and obligations and to provide the goods and services expected by the consumer.
The user has the right to ask RETAIL INTERNATIONAL LTD not to process their personal information for marketing purposes. If the client wishes that their personal data is not used for commercial and marketing purposes, they may contact RETAIL INTERNATIONAL LTD using the contact information provided on https://shop..retail.com.mt
Cookies provide information about the online shop usage and personal details, which may be used to personalize the users’ experience and also to follow the models of the users’ traffic. For example: when a user returns to Shop.Retail.com.mt the cookies identify them and prompt Retail International Group to fill in its user name (without the password) in order facilitate the admission to the user’s account. Cookies also allow Retail International Group to remind of previous activities of the user and suggest similar items and events. RETAIL INTERNATIONAL LTD is also using information collected by the cookies in order to elaborate statistical analysis on the online shop usage e.g. the time users spend browsing the website and pages they visit most frequently. This statistic data does not include any personal information.
By using Shop.Retail.com.mt the user gives their explicit consent “cookies” to be used. If the user prefers not to receive “cookies” while browsing Shop.Retail.com.mt or by HTML format emails, the user has the right to restrict them by setting the internet browser to warn before accepting a cookie and to deny cookies when the internet browser signalizes about them. The user can also turn off all cookies via the browser settings.
PROTECTING YOUR PERSONAL DATA
RETAIL INTERNATIONAL LTD guarantees the security of data sent by the users through industrially standardized physical, electronic and administrative procedures. When advisable, Shop.Retail.com.mt uses SSL-coding in order to transmit securely any sensitive information.
TRANSMISSION OF PERSONAL DATA TO SUBCONTRACTORS AND THIRD PARTIES
RETAIL INTERNATIONAL LTD gives access to the obtained personal data to third parties only for purposes of conclusion and fulfillment of distant sale-trade contracts, including delivery of goods to specified user’s address. Initially, the personal information is submitted by the user, who fills it in at the time of purchase and subsequently puts it at the disposal of third parties, including licensed postal operators (Post or Courier Company) through strictly defined confidentiality procedures. Personal data is not to be shared with third parties not connected to the business activities of RETAIL INTERNATIONAL LTD, unless a regulation does not postulate the opposite or if the user does not give explicitly his/her consent. Exceptional cases are the situations when precise information is granted to lawyers, customs or other state and/or law enforcement authorities for prevention of potential violations, other infringements of the treaty, or illegal behavior. Personal data protection law obligates every personal data administrator, including RETAIL INTERNATIONAL LTD, to disclose information for the purposes of legal proceedings or for other lawful aims, or to prevent eventual harm of individuals or possessions.
RETAIL INTERNATIONAL LTD does not collect or process personal data which discloses racial or ethnical origin, political, religious or philosophical convictions, membership in political parties or organizations, corporations with religious, philosophical, political or syndical purposes, as well as data concerning health, sexual life or human genome.
As noted above, RETAIL INTERNATIONAL LTD composes statistics for the usage of the website, using data collected by cookies. This statistic information does not contain personal data and may be published or made available to third parties.
ACCESS TO AND CORRECTION OF PERSONAL DATA
Each user has access to and may correct, change or delete their personal data through their personal account registered at Shop.Retail.com.mt. RETAIL INTERNATIONAL LTD will keep users’ personal data as long as needed for the provision of the services offered on the website, or until this is required by the relevant legislation. After that period, the user’s personal data is erased.
Last update: 01.01.2020